Your roof is one of the most important parts of protecting your home or business. You’ll no doubt want to make sure you’re working with a reputable roofing company when it comes time for repairs or replacement. Big or small, roofing jobs aren’t something you can simply DIY.

Safety and quality results should be the top priorities. So, before settling on a roofing company, it pays to ask the right questions upfront and ensure you’re working with qualified, experienced contractors. 

This blog suggests a few vital questions to ask any roofer you’re considering. To give a sense of the types of responses you should hope for, we’ve included answers from Austermiller Roofing, a well-regarded local company that’s been serving Tennessee for over 30 years.

Are You Licensed, Insured, and Experienced?

Any roofer you consider should meet state licensing requirements at a minimum. This helps confirm they understand local codes and standards. Equally important, make sure they carry adequate insurance. Things can always go wrong with big construction jobs, even when working with the most seasoned pros. 

Insurance protects you financially if any mishaps occur. Last, but not least, go with an established company that has many years of roofing experience under their belt. They’re sure to have encountered every roofing issue imaginable and know all the latest methods and materials.

Austermiller Roofing has been installing and repairing roofs in Tennessee for over thirty years. This business and community are in our bones. Our customers know they can rely on us for honest work and that we’ll still be here when the job’s done.

In a field where many “fly-by-night” roofers come and go, peace of mind and accountability are invaluable.

What Warranties Do You Offer?

A strong warranty says a lot about a company’s faith in its workmanship. It also provides you with peace of mind, knowing that if any problems do pop up down the road, you’re covered. So when evaluating roofing contractors, be sure to ask about the terms and length of any warranties offered. You want ample protection long after the job is done.

Austermiller Roofing in Tennessee offers a full roof replacement with an unprecedented 10-year transferable warranty. We’re also certified to offer factory warranties for flat roofs. Austermiller warrants jobs for three years, and the manufacturer’s warranty kicks in after that.

This level of coverage underscores a roofing company’s confidence in delivering lasting, quality results.

Do You Have Any Certifications?

Trustworthy certifications show a roofer’s dedication to professional standards and ongoing training. Certified pros tend to be well-versed in the latest materials, techniques, and safety practices.

Austermiller Roofing holds numerous respected certifications, including:

  • GAF GoldEliteTM Commercial Contractor
  • CertainTeed
  • Member of the National Roofing Contractors Association

Earning these certifications takes time and effort on Austermiller’s part. They make the investment because quality craftsmanship matters to them. For clients, it’s added assurance that Austermiller has the knowledge and skills to deliver exceptional roofing services.

Are You a Local Company?

Working with a local roofing company in Tennessee has some big advantages. Contractors familiar with the area’s climate and roofing needs can better address specific concerns. They also tend to be more accessible if any follow-up or emergency issues arise after the job. And your business helps strengthen the community when you hire local.

Austermilleris a trusted local Tennessee roofing company. Mt Juliet and Murfreesboro are more than just the communities we work in—they’re our homes. Whether it’s a small residential project or a large commercial job, no one knows this area better than we do.

Choosing an established local company like Austermiller means working with pros who understand your needs and care about the community.

Can You Provide a Written Estimate?

A detailed written estimate lays everything out clearly so you and your roofing company are on the same page from the start and there are no hidden costs down the road. At Austermiller, we provide free estimates because transparency matters. Our team will map out the full scope – materials, labor, timelines – so you know what you’re getting. 

Do You Offer Any Financing Options?

We get that a new roof is a huge, expensive undertaking. Coming up with the money isn’t always easy. Working with a roofing company that makes the process as affordable and accessible as possible, can be crucial to getting the job done.

Austermiller partners with GreenSky to offer financing plans to help spread out payments over time. Just ask and we’ll go over the options to find one that works with your budget.

Can You Provide Any Testimonials or Reviews?

You’re right to ask about the experiences of past customers. At the end of the day, a roofing company’s priority should be their customer’s satisfaction. We encourage you to check out reviews on the company website or on other review sites like Google or Yelp to hear directly from other homeowners the company has worked with. 

Austermiller’s whole business is built on referrals and repeat customers. You can find Google testimonials displayed openly on our website from our happy customers.

What Steps Will You Take to Protect My Property During the Roof Replacement?

When replacing a roof, things can get messy quickly. Asking about the roofing company’s property protection protocol can save you from a big clean up after the project. 

Protecting the customer’s home and property is a top priority for Austermiller’s team. We come prepared to safeguard landscaping, siding, windows – you name it. Our crew supervisors inspect and monitor the site to make sure our team exercises care in every step.

Here are just a few additional things we do:

  • All of our jobs are supervised.
  • We ask the homeowner to cover items in the attic, as dust can get in during the roof tear-off.
  • Our crews park on the street to avoid leaky trucks marking your driveway.

Will You Give Me a Timeline for the Project?

You will want to ask the roofing company for a timeline upfront so you know what to expect. Austermiller’s project schedules allow efficient completion without cutting corners. Meeting expectations and deadlines demonstrates our reliability getting the job done right.

By keeping an organized workspace and not trailing debris from the roof to the front door, we show respect for our customers’ homes. Our goal is to leave them with a quality new roof installation and zero property damage or headaches from the process. We treat every home like we would want our own treated!

What Sets You Apart from Other Roofing Companies?

With roofers on every corner, we know homeowners seek more than empty promises. You want straight talk and proven results. At Austermiller, we build upon over 30 years of roofing heritage in Middle Tennessee. This foundation allows us to go beyond the flash and gloss of typical contractors.

We stand apart in four key ways:

  1. Materials & Workmanship: Some other companies cut corners to pad profits. We use the highest-grade materials and trained pros, so your roof will last decades, not years. Our cedar shakes come with a 30-year manufacturer warranty.
  2. Dependability: Grandiose claims mean nothing without follow-through. We back our pledge with action, meeting project timelines that respect your schedule. If we commit to finishing by Friday, your yard won’t still look like a construction site on Monday morning.
  3. Respect: Many roofers leave properties looking like a tornado blew through. We clean up thoroughly once our work concludes, leaving no trace we were there except for your improved roof. No parking on your grass, no nails left behind.
  4. Comprehensive Services: While some companies stop at the shingles, we handle it all. From residential to commercial, ventilation to rafters, flashings to sheathing, we become your one-stop roofing partner. This comprehensive approach ensures no weak links get overlooked.

Our values, rooted in honesty and accountability, have earned us loyal local customers for decades. We aim to continue that legacy with every new client. 

Tennessee Roofing Service | Austermiller

When it comes to protecting your most valuable asset – your home or business – few things are as important as the roof over your head. Choosing the right roofing partner means asking the right questions upfront to cut through the noise.

At Austermiller Roofing, we’ve built a legacy across Middle Tennessee by consistently answering homeowners’ questions to their satisfaction. From our extensive experience spanning decades and thousands of roofs to our robust manufacturer warranties and a team of certified professionals, we aim to deliver confidence and peace of mind with every project.

We recognize that investing in your roof is an investment in your comfort, security, and financial future. That’s why we couple premium materials with conscientious installation to construct roofs that stand the test of time. We also conduct our work with the utmost respect for your home and property—no mess left behind!

Reach out to our team today to get started on your next roofing project.